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Service Business SEO AEO GEO 10 Months

Stop Ranking for Keywords
Nobody Buys From.
Start Owning the Ones That Convert.

LearningCert was getting impressions but not enrolments. The problem was not the product, it was the keywords. We refocused their entire organic presence on high-intent certification searches, pushed average position from 42.8 to 19.5, and built the foundation to take those Top-20 positions into Top-10, where the real business happens.

19.5
Avg Position (from 42.8)
+24%
Organic Clicks (2.35K vs 1.89K)
3x
CTR Improvement (0.3% vs 0.1%)
779K
Impressions Last 3 Months

About LearningCert

LearningCert is an internationally accredited training and certification company offering professional courses in IT governance, IT service management, project management, Lean, Agile, DevOps, and more. Their catalogue includes globally recognised certifications such as ITIL, PRINCE2, COBIT 2019, and PeopleCert-accredited programmes, delivered through self-paced online, virtual instructor-led, and on-site corporate training formats.

With a growing catalogue and a global learner base, LearningCert had strong course quality and real credentials. What they lacked was an SEO strategy that translated that quality into organic visibility for the specific searches that drive course enrolments.


The Problem

When Growth Mentor Media began working with LearningCert, the site was getting impressions, but the wrong kind. High impression volume from broad, informational queries that attract researchers, not buyers. Meanwhile, the transactional certification queries, the ones typed by professionals ready to enrol, were either ranking too low to drive clicks or not being targeted at all.

This created three compounding problems:

  • Average position of 42.8: Ranking in the mid-40s means sitting on page four or five of Google for most queries. Traffic from these positions is negligible regardless of impression count. Real clicks, and real enrolments, come from positions 1 through 10.
  • CTR of 0.1%: One click for every thousand impressions. This is not just a ranking problem, it is a keyword relevance problem. When the people seeing your pages are not the people who want to buy, they do not click, and when they do click, they do not convert.
  • No transactional keyword ownership: Queries like "ITIL 4 Foundation training online," "PRINCE2 certification course," and "COBIT 2019 exam prep" are searched by professionals with credit cards ready. LearningCert was not consistently appearing for these terms at a position where clicks happen.

Our Approach

The strategy was built around one core principle: quality of ranking over quantity of impressions. Every decision from keyword targeting to content architecture to technical fixes was made in service of getting LearningCert in front of people actively looking to enrol, not people casually browsing certification topics.

1. Keyword Strategy Rebuild Around Purchase Intent

The first step was a complete audit of what LearningCert was ranking for and separating the useful from the noise. Hundreds of keywords were generating impressions with near-zero commercial value. We stopped optimising for those and redirected the site's authority toward three keyword categories that actually drive enrolments.

Stopped Targeting

Informational Only

  • "What is ITIL?"
  • "DevOps explained"
  • "Types of project management"
  • "PRINCE2 vs PMP difference"
High Priority

Transactional

  • "ITIL 4 Foundation course online"
  • "PRINCE2 certification training"
  • "COBIT 2019 exam preparation"
  • "Buy DevOps fundamentals course"
High Priority

Commercial Intent

  • "Best ITIL training provider"
  • "PRINCE2 online course accredited"
  • "DevOps certification cost"
  • "PeopleCert accredited training"

2. Page-Level Optimisation for High-Intent Queries

Once the target keyword set was defined, every major course page was optimised specifically for transactional and commercial-intent searches. Title tags were rewritten to lead with the certification name and include the action term (training, course, certification) that signals buying intent. Meta descriptions were rebuilt to function as ad copy, not page summaries, addressing what the buyer needs to know before clicking.

On-page content was restructured to place the most commercially relevant information first: what the certification is, what the exam covers, how to enrol, and what the outcome looks like for the professional's career. Supporting FAQ sections were added to each course page targeting the specific pre-purchase questions that prospective learners type into search engines.

3. AEO Structure for Featured Snippets and AI Search

In the professional training and certification category, AI search is increasingly the first touchpoint for someone deciding which provider to go with. A working professional asking Claude or Perplexity "where can I get ITIL certified online" expects a direct recommendation, not a list of blue links to browse.

We built LearningCert's AEO architecture to be cited in those answers: definition-first introductions on every certification page, structured Q&A content covering the most common pre-enrolment questions, and schema markup enabling Google to extract and display LearningCert's content as a featured snippet or rich result. This is the infrastructure that makes a well-optimised page visible in both traditional search and AI-generated answers.

4. Authority Consolidation and Internal Linking

LearningCert's catalogue spans dozens of certifications across multiple frameworks. Without deliberate internal linking, authority distributes inefficiently, with pages that need ranking power not receiving it and pages with low commercial value absorbing link equity unnecessarily.

We restructured the internal linking architecture to build hub-and-spoke clusters around each major certification framework. ITIL pages link coherently to each other and to the main ITIL category. PRINCE2 pages consolidate their authority similarly. This structure tells Google clearly which pages are the most important within each topic, accelerating ranking improvements for the transactional terms that matter most.

Why impressions dropped while clicks and CTR improved: The data shows impressions falling from 1.31M to 779K while clicks rose from 1.89K to 2.35K and CTR tripled from 0.1% to 0.3%. This is exactly the outcome the strategy was designed to produce. Fewer irrelevant impressions means less noise. More relevant impressions, at better positions, from people who actually want to enrol, means higher clicks and better CTR. Traffic quality improved significantly even as raw impression volume fell.


Search Performance: Last 3 Months vs Previous 3 Months

Google Search Console data comparing two 3-month periods, reflecting the shift from broad impression gathering to high-intent keyword ownership.

Metric
Previous 3 Months
Last 3 Months
Change
Total Clicks
1.89K
2.35K
+24%
Total Impressions
1.31M
779K
Intentional reduction
Average CTR
0.1%
0.3%
3x improvement
Average Position
42.8
19.5
+54% improvement
Transactional KW Rankings
Minimal
Active and growing
New territory

Where This Is Going

Average position 19.5 is meaningful progress. It is not the finish line. The certification training market rewards positions 1 through 10 disproportionately, where click-through rates are 5 to 10 times higher than positions 11 through 20. The foundation is now built. The keyword targeting is correct. The content structure is right. The compounding that comes next is the move from Top-20 into Top-10 for the transactional terms that drive enrolments.

The next 6 months are focused on taking high-intent keywords from positions 11 to 20 into the Top 10. Clicks compound exponentially at positions 1 to 3 compared to anything below position 10. Every improvement in average position from here delivers outsized returns in enrolments compared to the same improvement made from position 40.


The Results

Ten months of focused SEO, AEO, and GEO work, all directed at the same outcome: getting LearningCert in front of the professionals who are ready to enrol, not just ready to read.

19.5
Average search position, improved from 42.8, a 54% gain in ranking depth over 3 months
+24%
Organic clicks, from 1.89K to 2.35K, with better quality traffic driving each click
3x
CTR improvement, from 0.1% to 0.3%, reflecting tighter keyword-to-page relevance
779K
Impressions from high-intent searches, down in volume but up significantly in quality
Top 20
Average position for transactional certification keywords, with Top 10 firmly in range
10mo
Consecutive months of compounding SEO progress with no plateau in performance

Our Responsibilities

Keyword Strategy and Intent Mapping
Technical SEO Audit and Fixes
Course Page Optimisation and Rewrite
AEO Content Architecture and FAQ Build
GEO Strategy for AI Engine Citations
Schema Markup and Structured Data
Internal Linking and Authority Consolidation
Monthly Performance Reporting